At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We are looking for an AI Quality Assurance Specialist to join our Documentation Operations team in Dhaka. This individual will review AI-generated notes against provider-signed medical documentation, identify issues, and create accurate, provider-aligned scribe templates. In some cases, this may require watching English-language videos and understanding the clinical or instructional outcomes to build or revise documentation formats. This high-impact role requires fluency in English, excellent written communication, understanding medical terminology and the ability to process large volumes of information quickly and accurately. The ideal candidate is extremely detail-oriented, fast, analytical, and skilled at turning complex English content, whether written or spoken, into usable clinical templates or support guides. What You'll Do • Redlining & Quality Review: Compare AI-generated notes to provider-signed documentation to identify missing, incorrect, or improperly phrased content. • Template Creation: Create and update scribe documentation templates that follow provider-specific formatting, tone, and structure preferences. Templates must be written clearly, formatted precisely, and ready for real-time use. • Outcome Understanding: Review written materials or videos in English—such as recorded provider workflows or note reviews—and extract key outcomes to guide template design or update. • Provider Communication: Collaborate with doctors or clinical stakeholders to understand their preferences, clarify expectations, and ensure the AI-generated outputs meet their standards. Gather feedback and translate it into actionable quality improvements. • Instruction and Guide Writing: Draft clear English-language guides, formatting instructions, and process walkthroughs for use by internal teams. Ensure content is professional, consistent, and easy to follow. • Documentation and Reporting: Track work progress in shared systems like Google Sheets or ClickUp. Write up summaries of findings, template changes, and improvement opportunities with clarity and precision. • Process Adherence: Follow all established redlining and documentation protocols carefully and consistently to ensure accuracy, standardization, and repeatability. • Cross-Team Collaboration: Work with clinical QA, product, and operations teams across global offices to align on best practices, documentation expectations, and provider-specific needs. What You Have • Bachelor's degree in Biotech, medicine, or pharmacy is preferred. • Excellent English Proficiency: Fluent in both reading and writing English, with the ability to watch and understand video content in English and summarize or act on it accurately. • Extreme Attention to Detail: Able to catch subtle phrasing issues or documentation mismatches and flag them precisely. • Strong Analytical and Writing Skills: Comfortable reviewing complex clinical or instructional materials and turning them into clear, usable templates or internal guides. • Customer-Facing Experience: Ability to interact with doctors or stakeholders to align on quality expectations and tool performance. • Fast Turnaround & Process Discipline: Capable of producing high-quality work quickly and following detailed processes without error. • Medical Terminology Familiarity: Basic understanding of clinical language and documentation standards preferred; training will be provided if needed. • Team-Oriented Mindset: Works well with others, communicates clearly, and contributes to a culture of quality and continuous improvement. Nice to have: • Prompt Engineering, or the ability to write excellent prompts. • Hands-on experience with the Medical Scribe Industry. • Knowledge of medical notes, AI notes, and industry best practices is preferred. • Experience in provider communication or customer-facing roles to understand and align outputs with client expectations. • Ability to collaborate effectively with cross-functional teams and contribute to process improvement. Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
Healthcare & Medical
Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Medical Assistant located in Dhaka, Bangladesh. The Medical Assistant will assist healthcare professionals by performing administrative and clinical tasks, including recording patient information, preparing examination rooms, managing medical records, and assisting with patient care. They will ensure the smooth operation of the medical office by coordinating appointments, maintaining supplies, and supporting medical staff as needed. Qualifications • Proficiency in Medical Assisting and knowledge of basic Medical Terminology • Experience working in a Medical Office and handling Medical Records • Strong Patient Care skills and the ability to interact compassionately with patients • Attention to detail, organizational skills, and the ability to multitask effectively • Relevant certification or diploma in Medical Assisting or a related field • Proficiency in relevant medical software systems is preferred • Basic understanding of regulatory requirements and medical ethics is a plus
Healthcare & Medical
KGN Medicare Ltd. is looking for Medical Officer Job Description / Responsibility • Patient Assessment: Conduct thorough medical evaluations, including history taking, physical exams, and diagnostic tests. • Diagnosis and Treatment: Identify health conditions and provide appropriate treatment or referrals for further care. • Health Counseling: Offer preventive health advice and lifestyle recommendations to patients. • Medical Record Management: Maintain accurate and up-to-date patient records and ensure confidentiality. • Collaboration: Work with other healthcare professionals to ensure comprehensive patient care and follow-up. Educational Requirements • Bachelor of Medicine and Bachelor of Surgery(MBBS) Job Location Dhaka (Dhanmondi) Salary • Tk. 25000 (Monthly)
Healthcare & Medical
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We are looking for a Quality Assurance Operator to join our Fortress: Pre-launch Configuration team. This individual will be responsible for ensuring the accuracy and reliability of key processes and data, supporting our mission to improve the efficiency and effectiveness of healthcare providers. This is a high-impact role requiring extreme attention to detail, a focus on quality, and the ability to work across different functions to maintain the highest standards. The role requires a commitment to excellence, the ability to handle ambiguity, and a passion for continuous improvement. Key Responsibilities • Quality Assurance and Documentation: Conduct quality assurance checks on operational processes, ensuring that all details are correct and there are zero errors. • Process Adherence: Follow detailed processes meticulously and ensure documentation is comprehensive and up-to-date. • Data Analysis: Analyze large datasets and perform quality checks using SQL and other tools to identify discrepancies, optimize processes, and support business decisions. • Instruction Creation: Write detailed instructions and process documents, ranging from simple to complex, to guide internal teams effectively. • Communication: Communicate clearly and effectively in both written and verbal formats, ensuring that complex topics are explained in an easily understandable manner. • Cross-Team Collaboration: Work closely with different teams, such as Product, Engineering, Sales, and Account Management, to uphold quality standards and solve emerging issues. What You'll Bring • Extreme Attention to Detail: Ability to spot discrepancies and ensure accuracy in all aspects of the role. • SQL Proficiency: Experience with SQL for data querying and analysis, including working with large datasets to maintain data integrity. • Strong Documentation Skills: Ability to create, maintain, and follow detailed process documentation. • Communication Skills: Excellent written and verbal communication skills, capable of explaining complex topics clearly. • Ownership and Accountability: A mindset of taking full ownership of responsibilities and a commitment to high-quality output. • Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage ambiguity effectively. Why You'll Love Working Here • Mission-Driven Work: Be part of a team transforming healthcare by allowing providers to focus more on patient care. • Growth Opportunities: As a company in rapid growth mode, there’s no ceiling on how far you can grow in terms of responsibility and role expansion. • Collaborative Environment: Join a supportive team that works together to solve challenging problems. • Competitive Benefits: Enjoy medical, dental, vision, and generous parental leave policies. Details: • Work Shift: Night (On-site) • Weekdays: Monday to Friday Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
Healthcare & Medical
Role Description This is a full-time, on-site role for a Healthcare Specialist located in Dhaka, Bangladesh. The Healthcare Specialist will be responsible for providing high-quality healthcare support, conducting medical training sessions, and delivering efficient communication with clients and team members. They will use their expertise to ensure that healthcare practices meet professional and regulatory standards, while assisting in addressing client needs in a timely and accurate manner. Qualifications • Expertise in EMT and general healthcare practices. • Strong communication skills to engage effectively with clients and team members. • Knowledge and application of medicine principles and practices. • Experience in designing and conducting healthcare training sessions. • Ability to adapt to dynamic challenges in the healthcare sector. • Relevant certifications or a degree in a healthcare-related field is a plus.
Healthcare & Medical
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About the Role: The EHR Administrative Coordinator engages with customers to grant and revoke EHR credentials for all Augmedix end users. This individual is our in-house expert on breaking down and managing the step-by-step process to access all new/existing EHRs and managing our EHR user database. Responsibilities: • Process all EHR requests/revocations from internal teams to Augmedix customers • Troubleshoot, escalate, and resolve EHR access issues • Update the Augmedix EHR Process Documentation Library as directed • Assist with other user management needs within Operations • Audit steady-state EHR credentials • Work with IT and EHR support team to resolve/escalate credential issues • Ensure 100% compliance with data confidentiality requirements as required by company policies Requirements: • Excellent written and verbal business communication skills • Strong project management skills • Able to prioritize and complete tasks in a timely manner • Able to follow and develop standard operating procedures • Proficient using Microsoft Office or Google Suite applications (such as Excel or Sheets) Why you’ll love working at Commure + Athelas: • Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. • Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. • Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. • Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Original job EHR Administrative Coordinator /Bangladesh/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Healthcare & Medical
About Augmedix: Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners. Augmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix’s proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company’s platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR. Augmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix’s proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care. Augmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com. About the Role: Our Customer Support team works 1:1 with doctors across the United States. They personally troubleshoot and escalate technical issues from our Bangladesh office. We expect our Customer Support Specialist to be hungry for a new opportunity to learn and grow in a position that is equal parts of customer success and technical support. If you are passionate about serving customers, have a strong sense of collaboration, and learn technical troubleshooting steps quickly, this may be the perfect role for you! Responsibilities: • Respond to customer requests with empathy, using strong verbal and written English communication skills. • Drive fast resolution of requests in accordance with our Standard Operating Procedures and Service Level Agreements, collaborating with other departments as necessary. • Analyze multiple tools and logs to determine the root cause of various components of the Augmedix technology stack (e.g. proprietary software, Google Glass / smartphone mobile device, customer network connectivity, employee network connectivity, server) and customer Electronic Health Record (EHR) software. Troubleshoot by implementing Standard Operating Procedures, escalating to other departments (e.g., Network Engineering, Software Engineering) as necessary. • Maintain external communication with the Provider, Provider local IT, Global Scribe vendor IT, EHR IT, and also with other internal departments to ensure maximum service uptime. • Properly document issues in several systems (Freshdesk/Asana/Salesforce) as required, including presentation of data/insight that will lead to effective problem-solving. • Appropriate responses to different stakeholders and SLA adherence including proper escalations and requests where required. Requirements: • Excellent verbal and written English communication and documentation skills are essential. • Track record of learning technical concepts steps quickly, either in previous work or educational experience; 0-2 years of experience in customer support or technical support preferred. • Empathy for the customer. Strong sense of accountability to drive issues to resolution. • Multi-tasking skills. • Comfortable working hybrid/night shift to accommodate US time zones. • Master's / Bachelor's degree in any discipline from any reputed universities preferred. Details: • Work Shift: Night Shift • Weekdays: Monday to Friday Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.
Healthcare & Medical
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role: Healthcare providers enter the medical field to care for patients, but administrative burdens often take away valuable time that could be spent on patient care. Augmedix is dedicated to transforming healthcare operations by streamlining workflows, enhancing efficiency, and reducing administrative overhead through advanced technology. By leveraging AI-powered solutions, workflow automation, and data-driven insights, we help providers stay connected with their patients and focus on delivering high-quality care. As an Operations Analyst, you’ll play a key role in reconciling customer bank deposits with insurance remittance payments. You will help ensure that remitted funds are accurately tracked, linked, and posted by analyzing transaction data, transcribing check documentation, and investigating missing payments. This role is ideal for analytical and detail-oriented professionals who enjoy problem-solving and pattern recognition, and are excited to grow in healthcare operations. What You'll Do: Check hunting and payment research: • Research unmatched bank deposits and identify the corresponding insurance remittance checks by querying internal databases, analyzing payment data, and manually reviewing insurance portals • Develop an understanding of payer-specific remittance patterns to more efficiently match payments • Escalate unusual or complex cases that deviate from known patterns to relevant team members. • Partner closely with the EOB/posting team to resolve mismatches that affect revenue recognition Payment posting • Assist in determining what portion of matched payments can be posted to patient encounters • Ensure clean data handoff from reconciliation to posting workflows Deposit slip transcription • Ingest uploaded deposit slips and check PDFs into structured formats • Maintain clean, complete, and auditable data for downstream posting or reconciliation processes What You Have: • Must have: Strong proficiency in SQL • Required: Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, filters, formulas). • Experience working with structured data; comfort with financial/RCM datasets. • Education: • Bachelor's degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Operational Qualifications: • Hands-on experience with RCM systems and billing automation rules is preferred. • Strong attention to detail with an investigative mindset. • Ability to work independently and follow SOPs with high accuracy. • Comfortable working with structured data and spreadsheets. • Prior experience in revenue cycle operations or EOB/835 reconciliation is a plus. Soft Skill Requirements: • Strong written and verbal communication skills with the ability to articulate complex findings clearly. • High level of attention to detail and commitment to maintaining data accuracy and integrity. • Adaptability to evolving business needs and a continuous improvement mindset. • Ability to thrive under pressure and efficiently handle multiple priorities. • A proactive approach to problem-solving and a strong sense of accountability. Why You’ll Love Working at Augmedix: • Mission-Driven Work: Be part of a team transforming healthcare by allowing providers to focus more on patient care. • Growth Opportunities: As a company in rapid growth mode, there’s no ceiling on how far you can grow in terms of responsibility and role expansion. • Collaborative Environment: Join a supportive team that works together to solve challenging problems. Join Augmedix, a Commure company, and be part of a dynamic team committed to transforming healthcare operations through technology and innovation. Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
Healthcare & Medical