Operations Manager for growing restaurant group in Kuwait.

The group has multi brands and locations.

Brands range from upscale to casual

Direct reports include restaurant managers/supervisors

250+ staff compliment

The Operations Manager will oversee the day to day operations of multiple brands.

Reporting into the CEO

Responsibilities:
• Develop and implement policies, procedures, and standards to ensure consistancy and company high standards.
• BOH and FOH oversight.
• Recruit, train, and supervise staff.
• Staff motivation and development
• Manage rotas, labor cost
• Staff assessments
• Help develop a great compare culture
• Ensure service quality and consistency
• Manage inventory and mi imize wastage
• Supplier relationships and contract negotiations, ensure best quality and pricing.
• Maintain food quality through quality control procedures
• Kitchen a nd dining areas inspected for cleanliness and compliance with health and safety standards, ensure all compliance with local health, safety and food safety standards.
• P&L oversight, develop budgets, manage.
• Implement cost saving initiatives
• Monitor sales to ensure profitability
• Safety inspections
• Staff trauning on safety protocols.
• Menu development alongside chefs keepimng offerings creative and in line with budget goals.
• Pricing strategy balancing profitability and client expectations.
• Implement and manage restaurant management software and point-of-sale systems to streamline operations, track sales, and manage reservations.
• Work with the marketing team to plan and execute marketing campaigns and promotions to attract and retain customers.
• Monitor customer feedback and adjust strategies accordingly
• Develop catering offering for the group. Area with great potential
• Oversight of catering and events operations
• Implement sustainable practices such as waste reduction, energy conservation, and responsible sourcing of ingredients.
• Identify areas for improvement and implement changes to enhance efficiency, service quality, and profitability.
• Stay updated on industry trends and best practices
• Stay informed about relevant laws and regulations

Requirements
• 8 years restaurant or f&b operations experience
• Middle East experience
• Experience managing casual and upscale casual concepts
• Already managing multi locations or brands or restaurant gm ready to step up.
• Strong leadership and team management skills.
• Good financial acumen
• Proficiency in using operational software systems.
• Knowledge of food safety and hygiene regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred

Salary
• Market-related competitive salary
• Plus benefits
• Annual air ticket
• 30 days annual vacation
• 1 year renewable contract