Main Responsibilities

BUSINESS & FINANCIAL RESPONSIBILITY:
• Develop and implement sales strategies to achieve and exceed revenue targets, ensuring consistent business growth.
• Build and maintain strong relationships with key corporate clients, maximizing customer lifetime value and retention.
• Identify and capitalize on new market opportunities and segments to expand the company's corporate sales footprint.
• Oversee the sales budget, ensuring efficient allocation of resources to maximize profitability while controlling costs.
• Analyze sales data to forecast revenue, track performance, and provide regular reports to senior management for informed decision-making.
• Ensure all sales activities comply with regulatory standards and company policies. Provide regular financial and business reports to senior management, including detailed analysis of sales performance and profitability.

CUSTOMER FOCUS:
• Build and nurture strong, long-term relationships with corporate clients, ensuring a deep understanding of their needs and preferences.
• Maintain regular, open communication with clients to anticipate their needs, address concerns promptly, and provide ongoing support.
• Ensure a high standard of service delivery, striving for excellence in every client interaction to foster trust and credibility.
• Actively gather and analyze client feedback to continuously improve products, services, and the overall customer experience.

OPERATIONAL EXCELLENCE:
• Streamline sales processes and workflows to enhance efficiency, reduce turnaround times, and improve overall team productivity.
• Establish and monitor key performance indicators (KPIs) to ensure that sales operations are aligned with company objectives and consistently meet or exceed targets.
• Work closely with other departments such as Marketing and Customer Service to ensure seamless execution of sales strategies and unified customer experience.
• Leverage advanced sales tools to automate tasks, track client interactions, and enhance data-driven decision-making.
• Foster a culture of continuous improvement by regularly reviewing and refining sales strategies, processes, and team skills to adapt to changing market dynamics and enhance operational performance.
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