White Park Hotel & Suites is looking for Digital Marketing Specialist / Sales & Marketing Specialist

Job Description / Responsibility

Digital & Online Marketing:
• Plan, execute, and manage all digital marketing activities for the hotel.
• Manage official social media platforms (Facebook, WhatsApp Business, Messenger, Email, and other digital channels).
• Respond professionally to all customer inquiries, SMS, messages, emails, and online booking requests.
• Create and publish daily content (posts, captions, offers, promotions) for hotel rooms, restaurant items, events, and packages.
• Generate online leads and convert them into confirmed bookings.
• Handle online reputation management and customer feedback.

Offline & Corporate Marketing:
• Conduct offline marketing activities, including field visits, client meetings, and promotional activities.
• Enlist corporate clients, travel agencies, companies, institutions, and organizations for long-term business partnerships.
• Maintain and grow relationships with corporate accounts and repeat clients.
• Prepare and present hotel profiles, rate cards, and promotional materials to corporate clients.
• Coordinate corporate bookings, events, and business deals with management approval.

Sales Growth & Target Achievement:
• Work towards achieving and growing assigned sales targets for rooms, restaurants, and events.
• Identify new business opportunities and untapped markets to increase revenue.
• Follow up with leads, negotiate within approved limits, and close sales successfully.
• Maintain sales reports, booking records, and performance updates.

Innovation & Business Development:
• Introduce new marketing ideas, innovative sales strategies, and promotional concepts to improve brand visibility and revenue.
• Suggest creative offers, packages, and campaigns based on market trends and customer demand.
• Continuously analyze competitors’ activities and recommend improvements.

Operational Support:
• Provide backup support to the Hotel Reception / Front Office when required.
• Ensure accurate communication of hotel services, room details, restaurant menus, and policies.
• Perform any other duties assigned by management to support business growth and operations.

Job Location

Chattogram (Halishahar)