Genex Infosys PLC. is looking for Customer Service Officer (CTG)

Job Description / Responsibility
• Answering incoming calls from customers and ensuring instant customer satisfaction
• Respond to customer inquiries
• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
• Troubleshoot/ helping to resolve customer service problems
• Provide general information
• Maintaining a high standard of call quality as per the requirement of the organization.

Educational Requirements
• HSC
• Diploma
• Bachelor/Honors

Job Location

Chattogram, Chattogram (Agrabad)